Privacy Policy
Effective Date: September 30, 2026
Woodepot values your privacy and is committed to protecting the personal information you provide when visiting our website or contacting us for product inquiries.
1. Information We Collect
When you use our website, submit an inquiry, or contact us, we may collect the following information:
- Name
- Email address
- Company name
- Phone number or WhatsApp number
- Country or region
- Inquiry details, product requirements, messages, and communication records
- Website usage data, such as browser type, device information, IP address, pages visited, and cookies
2. How We Use Your Information
We use your information to:
- Respond to your inquiries
- Provide quotations, product information, samples, and related services
- Communicate about orders, shipping, payment, and after-sales support
- Improve our website, products, and customer service
- Prevent fraud, misuse, or unauthorized access
- Comply with applicable legal and regulatory requirements
3. Information Sharing
We do not sell your personal information. We may share necessary information only with:
- Logistics providers
- Payment or banking service providers
- Website hosting, analytics, or technical service providers
- Legal, regulatory, or government authorities when required by law
All third parties are required to handle your information responsibly and only for necessary business purposes.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is completely secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, order records, legal obligations, and dispute resolution.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Withdraw consent for marketing communications
- Object to certain data processing activities
To exercise these rights, please contact us using the information below.
7. International Data Transfers
As an international trading business, we may process and transfer information across different countries or regions for communication, order fulfillment, logistics, and customer support.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Address: Room 901-4014, Building 4, No. 2377 Shenkun Road, Minhang District, Shanghai, China
Tel: +0521-36822388
Phone: +86-18020200666
Email:marsjiang@yihuang-wood.com
